Why we joined CheckaTrade?

With so many Locksmiths in Southampton, we want to ensure we offer our potential customers that all important peace of mind…

Black Dog Locksmiths offers a professional locksmithing service in and around Southampton. We are DBS checked, fully insured and all workmanship and parts are guaranteed. In addition to using non destructive methods the locks supplied and fitted meet BS3621  with Kitemark. However, we truly pride ourselves on professionalism and level of service which can only be validated by our customers.

Why we chose Checkatrade?

We wanted to be validated by a trusted third party to instill as much confidence in our service as possible. Checkatrade is arguably one of the most well-known and popular third parties for helping people finding trusted trades, having published over 1.8 million reviews to date. They run strict background checks on tradespeople before they can become members.

At Black Dog Locksmiths, we were quite impressed by the fact that to become a member we would have to meet The Checkatrade Standard, which is a model no other directory of tradespeople uses. You can find Black Dog Locksmiths on Checkatrade by clicking here.

 

Checkatrade locksmiths Southampton

The Checkatrade Standard:

  • Be honest in all dealings with you
  • Tell you about any call-out fees before coming to you
  • Let you know straight away if they can’t do the work
  • Keep appointments and arrive on time (calling in advance if they need to reschedule)
  • Be realistic about when they can start work and how long it will take
  • Be courteous. Treat you, your property and belongings with respect
  • Keep you in the picture about all aspects of the work
  • Return phone messages promptly
  • Create an additional contract for variations from the original agreement
  • Deal with complaints promptly and professionally
  • Never demand cash payment
  • Never be verbally or physically abusive or threatening to a customer in any way
  • Not obtain work through cold calling

Find out more about CheckaTrade by visiting their website or feel free to watch the join video below like we did before we decided it would be worthwhile joining :)